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SHARON E. FLORES
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OVERVIEW: EXPERT WEB PRODUCER in the software, hi-tech, and biotechnology industry for fifteen years. I am experienced in hands-on web authoring, publishing aspects of WWW management, site architecture, graphical generation, and project management.

  • Skilled organizer with experience and ability to manage multiple projects simultaneously and a propensity to efficiently coordinate web projects in a fast-paced, high-pressure environment.
  • Specialist in advertising and branding visibility, reducing costs, and maximizing profitability.
  • Successful in utilizing technology, improving operational efficiency, and meeting and/or exceeding reliability goals.
  • Excellent and proven project management, leadership, and communication skills.

PROFESSIONAL EXPERIENCE

| 06/19/03 to 12/14/06 | Dionex Corporation | SENIOR WEB DEVELOPER

  • PRODUCED: Internet, Intranet, Extranet sites and Evites (Newsletters).
  • DEVELOPED: Web graphics, design/layout for site architecture, usability studies, and instructional documentation. Instructional documentation is generated in both printer-friendly (Adobe Acrobat, PDF) and video (Macromedia Captivate, SWF) formats.
  • TRAINING and SUPPORT: Provided training and support for web authoring tools such as Percussion's Content Management System (Rhythmyx) for the Dionex Internet and Intranet sites. Training and support was provided to authors in North American and european territories.
  • E-MARKETING: Generated and designed web emailers/electronic newsletters, sent emailers to customers, responded to customer emails for both the Webmaster and Editor email aliases, and managed third-party vendors for this entire process from beginning to end. Emailers produced Transmission Histories (generated statistical reports) which are delivered to the VP of Marketing, as well as Product, Event, and Marcom managers responsible for the advertised event. Worked with Information Technology to FTP content from Macromedia Dreamweaver Templates to the server for e-marketing processes. Inserted code into the Inbox Marketer graphical user interface and tested all output for high quality performance and usability.
  • MANAGED: Third-party vendors for the content management system as well as the e-Marketing graphical user interface.
  • PROJECT MANAGEMENT: Helped generate and maintain web site content, and worked heavily with Creative Services to ensure proper attention to details for all ads to remain consistent with the look and feel of the sites, emailers, and print work.
  • QUALITY ASSURANCE: Managed ongoing attention to consistency, accuracy, and quality of information and design. Ensured that sites and emailers meet corporate standards and guidelines, following the Dionex branding style. QAed all web pages using various browsers and platforms, as well as test all upgrades for the Dionex content management system (Rhythmyx).

| 09/11/99 to 08/28/02 | Nuance Communications, Menlo Park, CA | WEB PRODUCER

  • PRODUCED: Internet, Intranet, Extranet, V-Commerce sites and Evites (Newsletters)
  • DEVELOPED: Site infrastructures, Web graphics, design/layout for site architecture, usability studies, and instructional documentation.
  • TRAINING and SUPPORT: Provided training and support for Web Authoring tools such as Macromedia Dreamweaver and CSS class references to Internet site templates, training also provided to Web Authors for Dreamweaver Templates for the Intranet site, and support of content management tools such as Interwoven TeamSite.
  • WEBCAST MARKETING: Scheduled all meetings necessary for Webcasts, generated and designed Web Evites/newsletters, forms, and data files to collect customer and partner data for report generation processes.
  • MANAGED: Third-party vendors, interns, and contractors.
  • PROJECT MANAGEMENT: Helped generate and edit Web site content. Created status reports indicating direction and progress of Web sites. And led meetings of peers/others on status, problem solving, and process improvement.
  • QUALITY ASSURANCE: Managed ongoing attention to consistency, accuracy, and quality of information and design. Ensured that sites met corporate standards and guidelines, by following our corporate style guide. QAed all Web pages using various browsers and platforms.

| 10/13/97 to 07/29/99 | DIVA Systems Corporation, Menlo Park, CA | WEBMASTER

  • PRODUCED: Internet and Intranet sites. Experience in hands-on Web authoring, Web management, site architecture, graphics. Generated infrastructures, design/ layout, and coded both sites. Worked with Business Development and IT/MIS.
  • QUALITY ASSURANCE: Content and functionality had required full Quality Assurance processes, all of which were tested on various Operating Systems such as Windows NT/95, UNIX, and Mac-based systems.

| 01/06/97 to 10/08/97 | PlanetWeb, Inc., Mountain View, CA | WEBMASTER

  • PRODUCED: Internet site. Experience in hands-on Web authoring. Worked with Creative Services and Engineering.
  • QUALITY ASSURANCE: All content and functionality had required full Quality Assurance processes using Microsoft Internet Explorer, Netscape, and Broadcast formatted television.

| 09/12/94 to 12/31/96 | NetManage, Cupertino, CA | RELEASE ADMINISTRATOR / INTRANET WEBMASTER

  • PRODUCED: Intranet site. Experience in hands-on Web authoring without the use of Web tools. Worked closely with Marketing, Engineering, and MIS/IT to successfully maintain servers and create Web content for Intranet.
  • QUALITY ASSURANCE: Managed ongoing attention to consistency, accuracy, quality, of TCP/IP software before product release.
  • I.T. SERVICE: Maintained servers and ran daily/weekly backups. MS-DOS batch files were used for QAing the various software applications.

TECHNICAL SKILLS

CODING EXPERIENCE: HTML, DHTML, Javascript, CSS, some PHP and XML.
OPERATING SYSTEMS: Proficiency in Microsoft Windows 3.1/NT/95/2000, some experience in a UNIX and MAC environment.
SOFTWARE: Macromedia Dreamweaver MX, Macromedia Flash, Macromedia Captivate, Allaire Homesite, Percussion Rhythmyx, Interwoven TeamSite, Adobe Photoshop, Adobe ImageReady, Adobe Illustrator, Adobe Acrobat Standard, QVT-Term, Real Producer Plus, Watchfire Linkbot, MS Outlook, WS_FTP, VI editor for UNIX, Telnet, Visio 2000, Microsoft PowerPoint, Microsoft Frontpage, Legatto Server Software, Snag-It, and other Microsoft Office applications.

EDUCATION

  • UCSC Extension Business Courses: Intro to UNIX, UNIX System Administration, Windows NT 4.0 Administration, Configuring Web Servers with MSTools, System Admin: SQL Server 7.0, PERL for Non-Programmers, Javascript Programming, Macromedia Dreamweaver, Macromedia Flash part I/II, and Project Management Negotiation.
  • Interwoven TeamSite Application Training: Certificate of Achievement
  • Percussion Rhythmyx Training: Certificate of Achievement
  • De Anza College: Cupertino, California

LETTER OF RECOMMENDATION & LIST OF REFERENCES

  • Available upon request